Terms of service
Terms & Conditions
The following Terms of Service (“Terms”) between you (“you” or “your”) and Social Settings, LLC., an Illinois limited liability company (“we”, “our”, “us”, “SS”, or “Social Settings”) describes the terms and conditions on which you may access and use the Social Settings website located at www.socialsettings.net (the “Site”) and related services including Social Setting’s product rental and sale services (together with the Site and the SS Content, as defined below, the “Services”). By accessing or using any of the Services, you acknowledge that you have read, understood, and agreed to be bound by these Terms.
PLEASE READ THESE TERMS CAREFULLY. THESE TERMS MAY HAVE CHANGED SINCE YOU LAST ACCESSED OR USED THE SERVICES. BY CLICKING “I AGREE” OR OTHERWISE ACCESSING OR USING ANY PART OF THE SERVICES, YOU AGREE TO THESE TERMS.
- About the Services
A.INTRODUCTION
Through the Services, we aim to give you access to luxury table settings and event supplies for use in your home for your specified rental period.
B.ELIGIBILITY
Children under the age of 18 may not use the Services and parents or legal guardians may not agree to these Terms on their behalf.
C.MODIFICATION OF THE SERVICES OR THE TERMS
SS may modify these Terms or modify, suspend, or discontinue the Services at any time for any reason. However, SS will use commercially reasonable efforts to notify you of material changes to these Terms by posting a notice on the Site and/or sending an email to the email address you provided to SS upon checkout.
D.PRIVACY
To learn more about our privacy practices, please contact us by email at hello@socialsettings.net to request a copy of our privacy policy (the “Privacy Policy”).
- Rental and Sale of Products
- GENERAL CONDITIONS
The Services include the rental and sale of event supplies, decor, and related services (“Products”). This agreement sets out the terms and conditions that apply to your rental or purchase of any Product.
18 Years or Older
Products may be rented or purchased for use by individuals under 18 years of age, but we rent and sell only to adults, who may rent or purchase the Products with a payment card or other approved payment method. By agreeing to these Terms, you represent that you are 18 years or older and that you are authorized to use the chosen payment method (including, without limitation, credit cards) for the purpose of renting or purchasing the Products as described in these Terms.
Limits
You acknowledge and agree that we may place limits on the rental or purchase of Products. We reserve the right to limit, cancel, or prohibit any rentals or sales of Products for any reason in our sole discretion. Including but not limited to availability and geographic concerns.
Delivery
Subject to availability, your Products may be ordered up to four (4) days ahead of your requested delivery date. Orders within four (4) days of your desired delivery date are subject to the approval of SS and cannot be guaranteed. All deliveries will be through SS’s shipping partners, which may change from time to time at SS’ sole discretion. The shipping method used will be at the discretion of SS.
Collections
If you do not pay the amounts you owe to SS when due, then interest will be charged at the rate of 1.5% monthly or the maximum amount allowed by law. Additionally, SS shall be entitled to recover all costs associated with enforcing the terms of this contract and/or collection including without limitation reasonable attorney’s fees.
Communications
You consent to receive communications from us, including email, text messages, and phone calls. These communications may be for the purpose of notifying you of the status of your order, sending you reminders, and providing you other information. Standard message and data rates charged by your mobile carrier may apply. You may opt out of receiving communications by following the unsubscribe procedures or contacting our Customer Support team. You acknowledge that opting out of communication may impact your use of the Services.
You may opt out of receiving communications by following the unsubscribe procedures or contacting our Customer Support team. You acknowledge that opting out of communication may impact your use of the Services.
- RENTALS
The following additional conditions apply to the rental of any Product.
Rental Fee
The rental fee (“Rental fee”) for the Product will be the total of the rental fee, insurance charges, and delivery charges listed on the Site for your rental of the Product. When you place an order for a Product, you hereby authorize SS to charge your payment card for the Rental Fee. SS will charge your payment card immediately upon order, regardless of how far in advance that Product is reserved. In addition, you hereby authorize SS to charge your payment card for an amount equal to 100% of the original retail value of the Product (when new) set forth on the Site (“Retail Value”); provided that SS will only charge your payment card for an amount greater than the Rental Fee as described below:- Late Fees, Applicable Sales Tax,VAT or Custom Fees, Shipping Fees. Rental Fees exclude all federal, state, and local taxes, fees, customs, duties, and other governmental assessments, all of which shall be paid by you directly or, if paid by SS, shall be paid by you to SS in connection with your order.
Cancellation Policy
You may cancel your rental order subject to the following cancellation fees and policies:
- i. Any order cancellations made thirty (30) or more days in advance of the delivery date will result in a full refund in the form of your original payment.
- ii. Any order cancellations less than thirty (30) days but more than four (4) days in advance of the delivery date will not receive a refund, but will receive a credit to your SS account in the form of a promo code that may be applied to any future SS rental, minus a 10% restocking fee.
- iii. If you cancel four (4) or fewer days before your delivery date, we are unable to offer a refund or any SS account credit.
Return Packaging
With the delivery of the Product, SS will provide you with a prepaid SS bag as well as instructions for returning the Products to SS (“Return Packaging”).
Receipt of the Products
Upon delivery, you bear responsibility for the Products. SS does not bear liability for Products left unattended in an insecure delivery location.
Use of the Products
By renting Products from Social Settings you agree that it is for a legitimate purpose and not to engage in unfair and/or illegal business activities or competition. You agree to treat the Products with great care, as if borrowed from a friend. You are responsible for loss, destruction, or damage to the Products for any reason other than normal wear and tear. Normal wear and tear encompasses minor stains, rips, scratches, or other minor damage. If you return a Product damaged beyond normal wear and tear, then you agree to be charged for the price of repairing or replacing the Product, as determined in our discretion, up to the Retail Value of the Product.
Return of the Products; Extensions
You agree to prepare and pack the Products for return in the Return Packaging on or before the return date specified on the packing slip and listed in your order confirmation email. You may extend your order for a Product by contacting customer support at hello@socialsettings.net; provided that any extensions are subject to other orders for that Product. You must return the Product by making Product available for pick-up by an SS shipping partner. You are solely responsible for the Product until it has been picked up by an SS shipping partner. We are not responsible for any personal or other items left in the Products or which are returned to SS in the Return Packaging. Our staff may assist in attempting to locate such items at a customer’s request, but are not obligated to and assume no liability for doing so.
Late Fees
If you return the Products late or not at all, a late fee of $30.00 will be charged to the payment card for every day that you are late returning the Products, and you agree to pay such late fees, up to an amount not to exceed 200% of the Retail Value plus applicable sales tax (plus the Rental Fee). The late fee is payable for each order of Products that is not returned when due. If you have not returned a Product within twenty (20) days after the return date for the Product, your late return will be considered a non-return and SS will charge your payment card the maximum late fee set forth in this agreement, less any late fees that you have already paid, plus applicable sales tax.
Limited Warranty
The following is the limited warranty SS provides in connection with Product rentals.1. Correct Products and 2. Clean and Ready to Use as described below in this section; SS’s LIABILITY TO YOU FOR FAILURE TO COMPLY THESE LIMITED WARRANTY IS LIMITED TO TIMELY DELIVERY OF PRODUCT CONFORMING TO THE WARRANTIES OR A REFUND OF THE RENTAL FEE AS DETERMINED BY SS. SS DISCLAIMS ANY OTHER EXPRESS WARRANTY AND MAKES NO IMPLIED WARRANTIES WHATSOEVER INCLUDING ANY IMPLIED WARRANTIES WITH RESPECT TO MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. WRITTEN NOTICE TO SS OF ANY BREACH OF WARRANTY MUST BE MADE WITHIN 30 DAYS FROM THE DATE THE PRODUCT IS DELIVERED TO CUSTOMER.
Correct Products
Subject to availability, we will deliver the Products you ordered, Including the specified size, color and design, on or before the delivery date for which you ordered them, except in the rare event that the Product is damaged beyond repair or there is an occurrence subsequent to the placing of the order that prevents timely delivery. In such an event, we will use reasonable efforts to notify you that the Product is unavailable. If we are able to reach you, you will be entitled to choose any available rental Product to replace the unavailable Product. If we are unable to reach you, you acknowledge and agree that we may send you a reasonable substitution replacement product of the same or greater value. Products may appear different in color and style than as displayed on the Site.
Clean and Ready to Use
The Products will be professionally cleaned and delivered ready to use. SS cleans and inspects each Product with the utmost care, but use of the Product is at your own risk and SS shall not be held liable for any health-related complaints associated with any Product. Incidental and Consequential Damages: SS is not responsible for any incidental or consequential damages.
C.SALES
The following additional conditions apply to the sale of any Product.
All Sales are Final and As-Is
You acknowledge and agree that only those Products designated by us on the Site as available for purchase are eligible for purchase by you. All Products are sold on an “AS IS” basis, without any warranty whatsoever, and all Product sales are final.
Purchase Price
The purchase price (“Purchase Price”) for the Products will be the purchase fee and delivery charges listed on the Site in connection with your purchase of the Products. Purchase Price is as listed on the SS website at the time of purchase, and is subject to change. SS reserves the right to alter Purchase Price, discount, or availability of any particular item at its discretion and without notice. Upon your purchase order for a Product, you hereby authorize SS to charge your payment card for the Purchase Price. We will charge your payment card the amount of the Purchase Price immediately upon your purchase order. Purchase Prices exclude all federal, state and local taxes, fees, customs, duties, and other governmental assessments, all of which shall be paid by you directly or, if paid by SS, shall be paid by you to SS in connection with your purchase order. Purchase orders are final and cannot be cancelled.
III. Use of the Services
- Social Settings Content
Content Provided “As-Is”
All content and information available through the Services, Including but not limited to product descriptions and specifications, product photos, advice from SS staff and event planners, and photos and comments from other users (“SS Content”) is available to you on an “as is” basis and is to be used for general information purposes only. Such information is provided on a blind-basis, without any knowledge as to your identity or specific circumstances. The SS Content is provided with the understanding that such information does not constitute professional advice or services. As such, you agree not to rely upon or use any SS Content as a substitute for consultation with professional advisors. As used in these Terms, the Services Include the SS Content.
B.Updates
We may update the SS Content, including Product description and specifications, as we deem appropriate and without notice to you.
- Third Party Content
Links to Third Party Websites
The Services may contain links or references to non-SS websites, products, services or other materials or content (“Third Party Content”). SS is not responsible for any Third Party Content or the actions of those that provide or use such Third Party Content. Any Third Party Content is independent from SS, and SS has no control over the Third Party Content. In addition, a link to any Third Party Content does not imply that SS endorses, approves of or accepts any responsibility for the Third Party Content or its provider, or vice versa.
- Acceptable Use Policy
1.Use of SS Content
No part of the Services, including the SS Content, may be reproduced or transmitted in any form, by any means, except that SS authorizes you to view, copy, download, and print SS Content (such as press releases and FAQs) that is available on the Site, provided that: (a) you use the SS Content solely for your personal, noncommercial, informational purposes; (b) you do not modify the SS Content; and (c) you do not remove any copyright, trademark, and other proprietary notices on the SS Content.
2.Use of the Services
You may not use the Services to: (i) transmit any content, information or other materials that are, or which SS considers in its sole discretion to be, unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, offensive, obscene, pornographic, hateful or threatening to any group defined by race, religion, gender, national origin or sexual orientation, obscene, lewd, lascivious, violent, harassing or otherwise objectionable, Including without limitation expressions of bigotry, prejudice, racism, hatred or profanity; (ii) sell or promote any products or services, including any controlled pharmaceutical substances, tobacco, fire arms, or alcoholic beverages; (iii) introduce viruses, worms, Trojan horses and/or harmful code; (iv) display material that exploits children under 18 years of age; (v) post any content, information or other materials that infringe, misappropriate or violate any intellectual property or other right of any third party; (vi) promote or solicit any business or promote, solicit or participate in multi-level marketing or pyramid schemes; impersonate any other person, including but not limited to, an SS representative; (vii) post, collect or disclose any personally identifying information (including account names) or private information about children or any third parties without their consent (or their parent's consent in case of a child under 13 years of age); (viii) post or transmit any unsolicited advertising, promotional materials, or any other forms of solicitation, including without limitation solicitations of credit card numbers, solicitations for sponsors, or promotion of raffles or contests; or (ix) violate any applicable local, state, national or international laws or regulations.
You also agree that you will not (and will not attempt to or permit any third party to): reverse engineer, decompile, disassemble, translate, derive the source code for, interfere with, rent, sell or lease the Services, any part thereof or access thereto.
3.Indemnification for Breach
By using the Services, you agree to indemnify, hold harmless and defend SS and its officers, directors, agents and affiliates from any claims, damages, losses, liabilities, and all costs and expenses of defense, including but not limited to, attorneys' fees, resulting directly or indirectly from a claim by a third party that is based on your use of the Services in violation of these Terms.
- Your Content
If you post, upload or make available to SS or the Services, or otherwise submit to or through SS as part of your use of the Services, any information, data, text, images, files, links, software, chat, communication or other materials, including but not limited to photos and reviews relating to your use of the Products (“Your Content”), you hereby grant to SS a perpetual, non-exclusive, irrevocable, fully-paid, royalty-free, sub-licensable and transferable (in whole or part) worldwide license to use, reproduce, transmit, display, exhibit, distribute, index, comment on, modify, create derivative works based upon, perform and otherwise exploit Your Content and your name, image, voice, likeness and/or other biographical information or material in connection with Your Content, in whole or in part, in all media formats and distribution methods now known or hereafter devised (including on the Site, in email and other promotional campaigns and on third party sites promoting the Services) in connection with the Services, including but not limited to advertising, promoting, and marketing the Services, all without further notice to you, with or without attribution, without limitation as to frequency, and without the requirement of any permission from or payment to you or to any other person or entity. You waive any right to inspect or approve any of Your Content or any use of Your Content. By submitting Your Content, you represent and warrant that Your Content and your communication thereof conform to these Terms, and that you own or have the necessary rights, licenses, consents and permissions, without the need for any permission from or payment to any other person or entity, to exploit, and to authorize SS to exploit, Your Content in all manners contemplated by these Terms. You waive all moral rights in Your Content which may be available to you in any part of the world and confirm that no such rights have been asserted. None of Your Content will be subject to any obligation, whether of confidentiality, attribution or otherwise, on our part and we will not be liable for any use or disclosure of any Your Content.
- Your Account
Access to parts of the Services requires the creation of a user account, including a user name and password that you choose upon registration. You are solely responsible and liable for any authorized or unauthorized access to your account by any person. You agree to bear all responsibility for the confidentiality of your account information and all use or charges Incurred from use of the Services with your account. You agree to notify SS promptly of any unauthorized use of your account or password.
- Intellectual Property
- Ownership of Services
The Services, including the SS Content, including all intellectual property rights in and to the Services and any changes, modifications or corrections thereto, are the property of SS and its affiliates and licensors, and are protected from unauthorized copying and dissemination by United States copyright law, trademark law, international conventions and other intellectual property laws. All other product names are trademarks or registered trademarks of their respective owners. SS and its affiliates and licensors reserve all rights in and to the Services not granted expressly in these Terms.
Nothing shall be construed as granting to you, by implication, estoppel, or otherwise, any license or right to use the Services or any SS Content, through the use of framing or otherwise, except: (a) as expressly permitted by these Terms; or (b) with the prior written permission of SS or such third party that may own such SS Content.
- Services License
Subject to your compliance with these Terms, SS grants to you a limited, non-exclusive, non-transferable, revocable license to access and use the Services for your personal, non-commercial purposes.
- Feedback and Comments
By sending us any feedback, ideas, suggestions, documents or proposals (“Feedback”), you grant to us an irrevocable, non-exclusive, royalty-free, perpetual, worldwide license to use, modify, prepare derivative works of, publish, distribute, sublicense and otherwise exploit the Feedback, and you waive all rights in the Feedback which may be available to you in any part of the world and confirm that no such rights have been asserted. You represent and warrant that the Feedback does not contain any confidential or proprietary information of any third party, and that SS may use your Feedback without restriction or obligation to you or any third party.
- Termination
- Termination by You
You may deactivate your account and discontinue your use of the Services at any time. In order to deactivate your account, please contact us at hello@socialsettings.net. You understand that Your Content may continue to exist and be used on or through the Service even after such deactivation.
- Termination by Social Settings
Any violation of these Terms, may result in suspension or termination of your access to the Services and/or removal of Your Content. SS may also terminate your account if SS determines that your conduct poses a risk or liability to SS, or for any other reason as determined by SS in its sole discretion.
- Effects of Termination.
In each of these cases, the Terms will terminate, including your license to use the Services, except that the sections pertaining to Rental Fee, Late Fees, Lost Return Packaging, Failure to Pay Fees, and Acknowledgment will still apply.
VII. Disclaimer of Warranties; Limitation of Liability
- Limited Warranties
The limited warranties set out in Section II (B) for rentals and in this Section apply only to you and may not be assigned, sold or transferred to any third party. No other warranties are granted by SS in connection with the Services or Products. The limited warranties shall not apply to any matters arising from your violation of these Terms.
Your sole and exclusive remedy and SS' sole and exclusive liability for a breach by SS of the limited warranties set out in Section II (B) shall be, at SS' option, SS' use of its commercially reasonable efforts to replace the non-conforming Product in a timely manner or a refund of your Rental Fee, as applicable (excluding insurance and delivery charges) as elected by SS.
- Disclaimer of Warranties
EXCEPT FOR THE LIMITED WARRANTIES SET OUT IN SECTION II(B), THE SERVICES AND PRODUCTS FOR RENTAL OR SALE ARE PROVIDED “AS IS” WITHOUT ANY EXPRESS OR IMPLIED WARRANTIES, including WITHOUT LIMITATION THE WARRANTIES OF MERCHANTABILITY, QUALITY OR FITNESS FOR A PARTICULAR USE. SPECIFICALLY, BUT WITHOUT LIMITATION, SS DOES NOT WARRANT THAT: (I) THE SERVICES, including THE SS CONTENT, ARE CORRECT, ACCURATE, RELIABLE OR COMPLETE; (II) THE SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE; (III) DEFECTS WILL BE CORRECTED, (IV) THE SERVICES OR THE SERVER(S) THAT MAKES THE SERVICES AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS, OR (V) THE PRODUCTS WILL BE FIT FOR YOUR INTENDED PURPOSE OR OTHERWISE ACCORD WITH YOUR EXPECTATIONS.
- Limitation of Liability
UNDER NO CIRCUMSTANCES SHALL SS BE LIABLE FOR ANY DAMAGES OF ANY KIND, including WITHOUT LIMITATION DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, MULTIPLE OR OTHER DAMAGES ARISING OUT OF OR IN CONNECTION WITH THE USE OF, OR THE INABILITY TO USE, THE SERVICES AND/OR THE PRODUCTS, EVEN IF SS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. YOUR SOLE AND EXCLUSIVE REMEDY HEREUNDER SHALL BE AS SET FORTH UNDER SECTION VIIB OR TO DISCONTINUE YOUR USE OF THE SERVICES AND TERMINATE THESE TERMS.
VIII. Miscellaneous
- Use outside United States
SS makes no representation that the Services are appropriate or available for use outside the United States. Those who choose to access the Services or any part thereof from outside the United States do so at their own risk and are responsible for compliance with applicable local laws.
- Export Laws
The laws of the United States of America prohibit the export of certain software and data to particular persons, territories, and foreign states. You agree not to export the Services, including the SS Content, or any part thereof, in any way, in violation of United States law.
- Contract Formation, Governing Law and Venue
All orders submitted to SS over the Internet shall be deemed accepted by SS at its office located in Cook County, Illinois. The parties acknowledge that this contract is entered into COOK COUNTY, Illinois. The parties expressly agree and consent to the exercise of personal jurisdiction in Cook County, Illinois.
These Terms are governed and interpreted pursuant to the laws of Illinois, notwithstanding any principles of conflicts of law. Any disputes in connection with these Terms that, notwithstanding the mandatory arbitration provision we have agreed to above, results in court action, shall be resolved exclusively by a state or federal court located in Chicago, Illinois, and you specifically consent to the personal jurisdiction of such courts and waive any claim of forum non conveniens.
- Entire Agreement
These Terms are the entire agreement between you and SS relating to the subject matter herein and shall not be modified except by SS in accordance with these Terms, or as otherwise agreed in writing by you and SS. No employee, agent or other representative of SS has any authority to bind SS with respect to any statement, representation, warranty or other expression not specifically set forth in these Terms.
- Severability and Waiver
If any part of these terms is unlawful, void, or unenforceable, that part will be deemed severable and will not affect the validity and enforceability of the remaining provisions. The failure of a party to require performance of any provision will not affect such party’s right to require performance at any time thereafter, nor shall a waiver of any breach or default of these Terms or any provision of these Terms constitute a waiver of any subsequent breach or default or a waiver of the provision itself.
- Assignment
You may not assign or transfer these Terms or any of your rights or obligations under these Terms. SS may assign these Terms at any time without notice to you.
- Force Majeure
SS will not be liable for, or be considered to be in breach of these Terms on account of, any delay or failure to perform as required by these Terms as a result of any cause or condition beyond SS’ reasonable control.
- Delays
There may be delays, omissions, or inaccuracies in the Services, including the SS Content. The Service may become unavailable due to maintenance or malfunction of computer equipment or other reasons.
- Contact Information
Please send any questions or comments, or report violations of these Terms, to Social Settings at hello@socialsettings.net.